In 2016, PFIP and the Reserve Bank of Vanuatu co-published a large scale demand-side survey, building a comprehensive picture of the country’s financially underserved segments, including women. The results will be used as the main evidence base in developing the country’s second national financial inclusion strategic plan.
In 2018, addressing low usage, cost of travel and lack of opportunities to transact, the National Bank of Vanuatu (NBV) and PFIP partnered to migrate of close to 30,000 of its rural customers from a legacy paper-based passbook system to electronic and mobile banking. Through an upgraded tablet based system, NBV is able to open accounts, issue debit cards, subscribe customers to mobile banking and provide real-time services in remote and rural parts of Vanuatu.
In 2018, PFIP also facilitated a peer to peer learning between the Vanuatu National Provident Fund with the Solomon Islands National Provident Fund (SINPF). SINPF is a Pacific leader in voluntary micro pension and was able to share learning from its new youSave product.