October 8, 2015
By: Monika Singh
A NEW mobile banking platform launched by Westpac Bank yesterday will allow the bank’s customers to bank on their phones within minutes.
In a statement released yesterday the bank said with the introduction of the service to its customers the bank had fulfilled its strategy of making banking easier by delivering best-in-kind technology that ran easily on all mobile handsets, regardless of make or model.
According to the bank, it was the first advanced mobile banking platform introduced to Fiji, and it was supported by both major mobile networks, Vodafone and Digicel.
“Our new mobile banking service is the smart and convenient way to manage your money when you’re out and about,” said Adrian Hughes general manager, Westpac Fiji.
“It’s so exciting to be delivering banking to our customers’ fingertips with a platform that’s easy to use, very secure and immediate,” he said.
Customers will be able to do all this securely with the knowledge that Westpac mobile banking contains patented security features, which give them safe and secure banking, 24 hours a day, seven days a week.
Mr Hughes said customers would not be charged a mobile channel access fee for accessing the service through to January 31, 2016 however, after that, customers will be charged a Mobile Network Operator “access charge” of 20 cents for each successful login/session.
He said standard electronic fees wouldcontinue to apply as normal, based on the product type and customers would be advised well in advance of any fees that would be charged.
“Mobile phones have changed the face of banking around the world by quite literally placing banking into the palm of customers’ hands allowing them to bank securely anytime and anywhere,” said Mr Hughes.
“We acknowledge this trend and recognise the importance of leading and helping customers bank conveniently at any time and place that suits them.”
Mr Hughes said Westpac’s successful in-store banking facilities were testament to the company’s mission to make banking easier, particularly for those outside of urban centres and mobile banking was the next step in this ambition to bring banking “everywhere”.
According to the bank, Westpac customers with a mobile phone simply need to “opt in” by dialling *149# to get started. There are no forms to fill in or lengthy processes to follow — people can be banking on their phone within minutes.